"We are writing this letter to thank you for the tremendous RainSoft water system ..."

We are writing this letter to thank you for the tremendous RainSoft water system that you installed in our home several weeks ago.  With three young children, we are very concerned about the safety of the water they drink. With cancer rates as high as they are in Delaware, anything we can do to make things safer for our family is very important to us.  In addition to the peace of mind that comes with knowing the water is safe now, we have the added luxury of soft hair and skin, and of using less soap and detergents. Your environmentally safe products enable us to feel like we are doing something positive of the environment as well.

The RainSoft water treatment system you sell is valuable enough to sell itself. However, the service that we have received from your company should be commended. I needed to call your office immediately after the system was installed regarding several questions, and they are handled immediately, professionally, and courteously, we needed to purchase salt bricks sooner then we anticipated, and you had them in stock and available. You also sent someone over the next day to check the system because it had used up the salt a couple of weeks too quickly. We would have just assumed it was the volume of water we used. However, you took the initiative to check the system and adjust it.  This is truly high quality service- the kind that is all too often lacking in today’s world.

Again, we thank you for the water treatment system, and for the quality of your company and employees. We would be happy to speak to any customers about your system.

 

Most Sincerely,

Bob and Bev Friedberg