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This site is for you, our customer.

This website is for you, our customers. RainSoft products are sold and serviced by a network of independently owned and operated dealerships. As RainSoft dealers, we believe we should communicate with and listen to our customers. We want to know what you think!

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We want you, our customers, to have a voice, to tell us your opinions, compliments, complaints, and concerns about our products. Post a letter to the site and share your RainSoft experience with the world. Click on Write Us to get started!

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Customer service doesn't stop at the sale.

If you have a question, comment, problem, or just want more information, we'd love to hear from you. Click on Contact Us to find your dealer. Our member dealers are determined to show just how good customer service can be.

"I would like to take this opportunity to tell you how pleased we are with RainSoft Water Treatment"

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Delaware, Atlantic Water Products
Written by Eric S Balliet   
Sunday, 28 February 1999
I would like to take this opportunity to tell you how please we are with the RainSoft Water Treatment System that was installed in our home recently.
Prior to the installation of the RainSoft System, the tap water had a distinctive chlorinated taste and odor.  Additionally, dishes and laundry were often left with residual soap deposits from ineffective rinsing due to the excessive hardness of the water.
Within approximately one week after installation of the Rainsoft System, there was no detectable odor or taste in our drinking water.  Our dishes and laundry were the cleanest they had ever been.
In my honest opinion, I consider the Rainsoft Water Treatment System one of the best investments I have mad as a homeowner. I would highly recommend this system to anyone interested in improving the quality of the water in their home.
In closing, I would like to thank all of the employees at Atlantic Water Products for their kind of courteous service.
           
Very Truly Yours,
Eric S Balliet
 

"Since receiving your equipment, we wish to comment on our satisfaction."

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Delaware, Atlantic Water Products
Written by Paul Fiedler and Joyce Langley   
Friday, 27 February 1998
Since receiving your equipment, we wish to comment on our satisfaction of your installation and the quality of your product.  During installation, the piping in our basement posed some initial problems.  But the installers were very efficient in determining the requirements to attach your equipment to our piping system.
 
During the last month, we have noticed a significant improvement in the quality of the water for drinking and cleaning.  The reduction in cleaning products has been very noticeable.  Even our cleaning service employees remarked about the efficiency of the RainSoft system while using the cleaning materials that you supplied.  They also mentioned that they liked the pleasant aroma of the “Resource” cleaner.
 
The taste of the water is noticeably improved.  All beverages made with water (hot tea and iced tea) taste so much better and there are no stains or sediment on the containers.  We also feel better knowing the health benefits of drinking clean, soft, pure water.
 
We recommend the RainSoft system to everyone!
 
Sincerely,
Paul Fiedler and Joyce Langley
 

"Thank you for taking time to explain the benefits of the RainSoft system with our family."

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Delaware, Atlantic Water Products
Written by Ed and Debbie O'Donnell   
Wednesday, 18 February 1998
Thank you for taking time to explain the benefits of the RainSoft system with our family.  After hearing and seeing difference in the way that the system would benefit our family, we had no problem in making our decision to purchase the system.  I’m happy to say that we are enjoying all the advantages of having clean water in our home.
Our drinks taste much better.  We use less coffee and tea.  Cleaning is much easier, no more ring around the tub, no soap scum, and no more scrubbing.  We cleaned crayon off our front door easily and without chemicals.  Skin is much softer, even after shaving. We are also using less detergent and cleaners.
 
We would highly recommend the RainSoft system to anyone.
 
Sincerely,
Ed and Debbie O’Donnell
 

"I'm writing to let you know how much we are enjoying our new water system."

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Delaware, Atlantic Water Products
Written by Rita   
Sunday, 15 February 1998
I‘m writing to let you know how much we are enjoying our new water system.  When my friends come to visit, everyone has a taste of my drinking water and they all notice the difference. I knew I wanted clean, healthy water to drink. But I didn’t expect the many other benefits that I would enjoy. Besides clean, sparkling, tasty water, one of the fun things I discovered while washing my hair was that I heard that squeaky clean sound when I rinsed my hair.  I remembered that sound from my childhood when water was a lot cleaner coming out of the faucet. We’re using less detergent, less shampoo, less cleaning products, and at the same time getting cleaner dishes, Cleaner floors and cleaner clothes.  That sticky feeling after mopping my kitchen floor is gone.  Also I have noticed stains on clothes are removed beautifully. I also wanted to thank your company for there prompt response whenever I had a problem or a question. We are not only enjoying pure water, we’re enjoying peace of mind.
 
Many Thanks
Rita
 

"We would like to take this opportunity to thank you and the RainSoft corporation"

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Delaware, Atlantic Water Products
Written by Pat and Charlie Baranyai   
Wednesday, 05 March 1997
We would like to take this opportunity to thank you and the RainSoft corporation for giving us a healthier lifestyle.  The whole family loves our new water treatment system and what it has to offer.  We are truly grateful in meeting you and letting us become a part of the RainSoft family.
Looking back, we don’t know how we lived this long using bad water, but we know now that we will live a longer and healthier life with our new RainSoft system.  The service we great from the beginning of the hookup by your professional installers down to the service we received by your corporate receptionists.
We love the feeling of not having to taste the chlorine in the water and it feels great to have the natural feeling back in our skin after bathing with RainSoft water.  If anyone ever asks us about the RainSoft water treatment system, we have only the best to speak about this great product.
 
Friends,
Pat and Charlie Baranyai
P.S. Keep up the great work and turn on some other families about RainSoft
 
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Good Housekeeping SealGood House keeping Many RainSoft products carry the Good Housekeeping Seal.

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