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Who's This Site For?

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This site is for you, our customer.

This website is for you, our customers. RainSoft products are sold and serviced by a network of independently owned and operated dealerships. As RainSoft dealers, we believe we should communicate with and listen to our customers. We want to know what you think!

We want to know

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Your letters are important to us.

We want you, our customers, to have a voice, to tell us your opinions, compliments, complaints, and concerns about our products. Post a letter to the site and share your RainSoft experience with the world. Click on Write Us to get started!

Talk To Us

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Customer service doesn't stop at the sale.

If you have a question, comment, problem, or just want more information, we'd love to hear from you. Click on Contact Us to find your dealer. Our member dealers are determined to show just how good customer service can be.

"We have had the water softener system since August 2005 and we still love it."

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Delaware, Atlantic Water Products
Written by James Freeman & Keith Lefebvre Jr. (Elkton, MD)   
Thursday, 16 February 2006
We have had the water softener system since August 2005 and we still love it.  Our skin still feels great. We have found that we are no longer scratching all of the time. Our clothes no longer look dingy – they are actually clean. The washing machine actually gets the dishes clean. Our tea and coffee taste better. Steamed vegetables taste like the vegetable, not like iron or chlorine. My razors have never lasted so long. I just bought a new razor - I had the same razor for almost four months. Cleaning is much easier. I love the orange cleaner; I use it for everything. It’s amazing how clean you can get things, even when you thought those things could never look like new again. We are loving every moment of the wonderful water softener system. We couldn’t live without it!!
 
 
Sincerely,
James Freeman & Keith Lefebvre Jr.
Elkton, MD
 

"Well it has been a month since you installed RainSoft in my house."

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Delaware, Atlantic Water Products
Written by The DeGhetto Family (Elsmere, DE)   
Friday, 05 August 2005
Well it has been a month since you installed RainSoft in my house.  I just wanted to tell you how amazed I am with your water softener treatment.  People might think it takes weeks or months before you notice the difference but for me, the difference was notices the first time I turned the water on.  Anything that uses water has taken on an incredible difference.  My Ice Tea and coffee have a more flavorable taste.  There is no more white water drop residue in my sink or on my shower doors.  The ice tea pitcher no longer has a black tea ring in it.  My clothing dries much softer and towels are no longer stiff.  My skin is so much softer and I no longer need to use lotion on my dry hands.  Even drying my hair took less time.  So thank you for changing my lifestyle with your RainSoft Water Softener Treatment.
 
Sincerely
The DeGhetto Family
Elsmere, DE
 

"We are a family of eight. We have had the water system for more than two weeks now"

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Delaware, Atlantic Water Products
Written by Paul and Gayle Newman   
Tuesday, 04 April 2000
We are a family of eight.  We have had the water system for more than two weeks now and my family is very satisfied with the results. Our skin is not as dry and our water is safe to drink and to cook in.  In fact my children no longer show evidence of eczema. Another point to be mad is that this is an investment for our new home. We are not only saving money in years to come but we are also lengthening the life of our appliances and pipes throughout our home.
Again thank you for your service
 
Sincerely,
Paul and Gayle Newman
 

"I was very skeptical about having RainSoft come in my home and do a test of my water."

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Delaware, Atlantic Water Products
Written by Matthew Noble, Captain, USMC   
Thursday, 30 March 2000
I was very skeptical about having RainSoft come in my home and do a test of my water.  I knew that they would of course find something “wrong” with my water and try to sell me a system.  However after seeing the demo, tasting the water, feeling how soft it felt on my skin and watching how it took mud stains out of my carpet with just a bit of dabbing I was sold.  We are saving money monthly by not using as much soap in cleaning our clothes, bodies and dishes.  The greatest benefit of RainSoft is to our health.  We are now drinking healthy, clean and pure water.  Because the water tastes so great we are now more inclined to drink more of it instead of things like sodas.
 
I highly recommend the system you will see results within two weeks because the changes are so great.  Thanks to RainSoft I don’t have to worry about what is in my drinking water anymore.
 
Sincerely,
Matthew Noble
Captain, USMC
 

"We recently had the RainSoft system installed in our home and we are most pleased."

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Delaware, Atlantic Water Products
Written by Mr. and Mrs. Dennis Luzier   
Wednesday, 29 March 2000
We recently had the RainSoft system installed in our home and we are most pleased.
Our expectations were exceeded by your service.  The system was installed very promptly (within 24 hours after the paperwork). We were very impressed.
The salesman, Steve Michalkiewicz, was very helpful, courteous and friendly.  He answered all our questions to our satisfaction.  The installer, Dan Crane, was equally knowledgeable and experienced. He definitely “went beyond the call of duty” We recently purchased a new refrigerator with the ice and water dispensers in the door.  However, we (being laypersons) had not been able to hook it up to the water line ourselves. Mr. Crane connected it for us!
We began seeing a noticeable improvement in the quality of our water almost immediately. Our Drinking water tastes so much better. Our skin and hair feels cleaner and softer. Even our laundry is cleaner and softer. We certainly would not hesitate to recommend your system to our family and friends.
 
Thank you, RainSoft!
 
Sincerely,
Mr. and Mrs. Dennis Luzier
 
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Rainsoft Information

Good Housekeeping SealGood House keeping Many RainSoft products carry the Good Housekeeping Seal.

Water Quality Association LogoWater Quality Association RainSoft is a member of the Water Quality Association. Many RainSoft products have earned WQA Gold Seal Certification..