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Who's This Site For?

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This site is for you, our customer.

This website is for you, our customers. RainSoft products are sold and serviced by a network of independently owned and operated dealerships. As RainSoft dealers, we believe we should communicate with and listen to our customers. We want to know what you think!

We want to know

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Your letters are important to us.

We want you, our customers, to have a voice, to tell us your opinions, compliments, complaints, and concerns about our products. Post a letter to the site and share your RainSoft experience with the world. Click on Write Us to get started!

Talk To Us

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Customer service doesn't stop at the sale.

If you have a question, comment, problem, or just want more information, we'd love to hear from you. Click on Contact Us to find your dealer. Our member dealers are determined to show just how good customer service can be.

"Over a month ago my husband and I purchased the RainSoft water treatment"

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Delaware, Atlantic Water Products
Written by Julie A. Garden   
Sunday, 11 May 2008
Over a month ago my husband and I purchased the RainSoft water treatment, and I would like to take a moment of your time to express my happiness.
At first, I was very unsure about the water treatment, but now I know we made the best investment ever.  Within a few days, the water tested so smooth, that my 14 month old won’t stop drinking it. Our skin feels so clean and my hair is the softest ever.  All we ever eat is steamed veggies because with the soft water, the veggies taste wonderful. When we have company, I now have them take a drink of water first and all we hear is how wonderful our water tastes. My mother says, she is going to bring empty jugs to my house so she can fill them up with our water.  What I feel is the best part of this system is that I have less cleaning to do. Hardly any more water spots, the tubs are easier to clean and my floors look great. Trust me I know I have to clean but the water treatment is saving us money and time.
Our Sales rep, Gen Pulcher was very helpful and informative. He has great patience. He came out to talk with us in the evening and even came on a Saturday.  There is not that many people in the world that dedicated. Gene made sure we understood everything and was not pushy at all. We feel he is a great asset to your company. Also the service man you came to hook up the tanks was very professional and kind. He knew exactly what he was doing and also did a great job.
Once again, this is the best investment we ever made. I will be spreading the word to all my friends about RainSoft. Last, I want to thank you for making my household a shiny and more healthier place
           
Very truly yours,
Julie A. Garden
 

"I've just got to tell you how much we love our RainSoft system."

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Delaware, Atlantic Water Products
Written by Trisa and Robert Ward (Perryville, MD)   
Saturday, 10 May 2008
I’ve just got to tell you how much we love our RainSoft system. We thought about buying one, but until RainSoft, it was out of reach.
What a difference our RainSoft water has made! All of my red blotchy winter dry skin has disappeared! I have long hair and keeping it soft used to be a chore – not anymore! Just the change in the water since our system was installed has made my hair softer and my husbands beard is down right silky – without using conditioners!
And we love the taste! No more filter pitchers clogging up the counters. We have great tasting water right out of the tap – and if it sits in a cup for a few hours? Still tastes great! No more chlorine or PVC pipe taste! Thank you for bringing us the opportunity to own a RainSoft system. We are really glad we bought it.
 
Thanks Again,
Trisa and Robert Ward (Perryville, MD)
 

"Since we got the RainSoft system, the change in the water is so apparent."

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Delaware, Atlantic Water Products
Written by The Pickle Family   
Thursday, 01 May 2008
Since we got the RainSoft system, the change in the water is so apparent. When I wash clothes, they come out cleaner and brighter, and it saves us so much money because we don’t have to buy laundry soap as often. When I cook, the food taste so much better! It’s unbelievable. I could go on and on about all the good things about the RainSoft system.
 
Sincerely,
The Pickle Family
 

"We wanted to write and thank you."

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Delaware, Atlantic Water Products
Written by Andrea & Scott K. (Middletown, DE)   
Monday, 28 April 2008
Dear RainSoft,
We wanted to write and thank you for making a quality product.  Of course we were skeptical when we signed up, but we were pleasantly surprised.  Our water tastes great, our clothes & dishes are cleaner and we use less much soap and shampoo.  We are enjoying drinking water for the first time. Our dishes sparkle out of the dishwasher, (not to mention our 10 year old dishwasher seems to run “better”).
 
Thanks again!
Sincerely,
Andrea & Scott K.
Middletown, DE
 

"My family and I wanted to write to express how happy we are that we purchased your water softener."

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Delaware, Atlantic Water Products
Written by Steve Barlow   
Friday, 22 February 2008
My family and I just wanted to write to express how happy we are that we purchased your water softener. Since having the water soften in our home, our whole family has noticed a difference in our food, clothes, skin, especially our youngest daughter who has eczema. We are very happy and pleased with our purchase.
 
Thank You,
Steve Barlow
 
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Good Housekeeping SealGood House keeping Many RainSoft products carry the Good Housekeeping Seal.

Water Quality Association LogoWater Quality Association RainSoft is a member of the Water Quality Association. Many RainSoft products have earned WQA Gold Seal Certification..