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Who's This Site For?

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This site is for you, our customer.

This website is for you, our customers. RainSoft products are sold and serviced by a network of independently owned and operated dealerships. As RainSoft dealers, we believe we should communicate with and listen to our customers. We want to know what you think!

We want to know

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Your letters are important to us.

We want you, our customers, to have a voice, to tell us your opinions, compliments, complaints, and concerns about our products. Post a letter to the site and share your RainSoft experience with the world. Click on Write Us to get started!

Talk To Us

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Customer service doesn't stop at the sale.

If you have a question, comment, problem, or just want more information, we'd love to hear from you. Click on Contact Us to find your dealer. Our member dealers are determined to show just how good customer service can be.

"I'm writing to say that we really appreciate our new RainSoft water treatment system ..."

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Delaware, Atlantic Water Products
Written by Joseph J. Coleman   
Thursday, 15 May 2008
Greetings!!
I’m writing to say that we really appreciate our new RainSoft water treatment system and it has made a difference in a short period of time.  It is so refreshing, to have in our home, water that is both clear and yet tastes superior.  We have converted our old Brita water filter pitcher into plain water pitcher taking out our filter and saving that money.
All of the concentrated cleaning products are really useful and effective. Also, the bypass to our water treatment system is quick to implement when using water for the garden it is both simple and easy to convert.
We use fewer products, our skin is softer from the treated soft water and our family actually feels healthier using cleaner water. It is important to say that we are satisfied with the service, the equipment, and the personnel who helped to get us on line water treatment with rain soft.
 
Respectfully yours.
Joseph J. Coleman
 

"It has been just over a month now since you installed the RainSoft system in our city house."

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Delaware, Atlantic Water Products
Written by Chris and Kim Merkl   
Thursday, 15 May 2008
It has been just over a month now since you installed the RainSoft system in our city house.  We have noticed a definite improvement in the taste of our coffee and tea.  We are both even drinking water from the tap these days…. Because it tastes good!! We now have confidence in the water we drink and that feels great!!
We’ve also noticed that we use very little washing powder when doing laundry and very little detergent in the dishwasher. RainSoft is already saving us money in these product costs. As well as no longer having to buy, and carry bottled water.
The difference in the shower is great too.  We’re pleased with the added body the softer water gives our hair washed and rinsed with the RainSoft system and the added water pressure is a real bonus too.
Thank you so much for introducing us to RainSoft. We feel this is what water is supposed to be like.. right out of the faucet. What a treat drinking water now is!
 
Yours Sincerely,
Chris and Kim Merkl
 

"I am writing on behalf of the RainSoft Water System that my fiancé and I purchased for our home"

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Delaware, Atlantic Water Products
Written by Charlene Samsel   
Tuesday, 13 May 2008
I am writing on behalf of the RainSoft Water System that my fiancé and I have purchased for our home.  The salesman that came out to our home was very knowledgeable of the water system and how it works, as well as very personable.  We had had the water system approximately 3 weeks and already a difference is noticed in the clarity of the water, the taste, and our skin has truly become softer. We are very happy with the RainSoft System.
 
Sincerely,
Charlene Samsel
 

"I am writing to say thank you for encouraging me to purchase the water system by RainSoft."

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Delaware, Atlantic Water Products
Written by The Barkley's   
Tuesday, 13 May 2008
I am writing to say thank you for encouraging me to purchase the water system by RainSoft.  Since we have had the system, cleaning has become an easier task, the water tastes better, skin feels better, and we are saving money on cleaning supplies.  The representative you sent to our home was wonderful, and we are extremely happy with our system.  We are so pleased with the system that we do intend to tell family and friends about how good the water system is.  Again, just a little note to say thanks, and we are pleased with your service.
 
Sincerely
The Barkley’s
 

"Both we and our toddler have had dry skin problems."

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Delaware, Atlantic Water Products
Written by Jay Gellar and Cindy Johnson   
Sunday, 11 May 2008
We are delighted with the improvement in our water quality. Both we and our toddler have had dry skin problems.  Now we are noticing the baby’s skin doesn’t get dry anymore after washing. Our showers feel great, and our dry skin is clearing up too.
We are please to be able to use a tiny amount of soap for every kind of washing and cleaning
Most of all, we are enjoying clear, clean-tasking water.  Our tea tastes great.  And it’s very good to know we are no longer ingesting chemicals with our water.
 
Thank you
Jay Gellar and Cindy Johnson
 
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Rainsoft Information

Good Housekeeping SealGood House keeping Many RainSoft products carry the Good Housekeeping Seal.

Water Quality Association LogoWater Quality Association RainSoft is a member of the Water Quality Association. Many RainSoft products have earned WQA Gold Seal Certification..