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Who's This Site For?

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This site is for you, our customer.

This website is for you, our customers. RainSoft products are sold and serviced by a network of independently owned and operated dealerships. As RainSoft dealers, we believe we should communicate with and listen to our customers. We want to know what you think!

We want to know

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Your letters are important to us.

We want you, our customers, to have a voice, to tell us your opinions, compliments, complaints, and concerns about our products. Post a letter to the site and share your RainSoft experience with the world. Click on Write Us to get started!

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Customer service doesn't stop at the sale.

If you have a question, comment, problem, or just want more information, we'd love to hear from you. Click on Contact Us to find your dealer. Our member dealers are determined to show just how good customer service can be.

"Our RainSoft system was installed last Saturday, and we are already noticing a difference!"

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Delaware, Atlantic Water Products
Written by The Bowsers   
Tuesday, 10 June 2008
Our RainSoft system was installed last Saturday, and we are already noticing a difference!  We go to the sink for our water no instead of looking for an alternative in the refrigerator. Our ice cubes are now clear, and particles no longer float in our drinking water.
We have bubbles!  Before RainSoft, the kid’s bath was devoid of bubbles after five minutes.  Instead of using ¼ bottle of soap, just a tablespoon will enable the kids to have bubbles for their entire bath. It used to be that when we filled the tub, it smelled more like we were preparing a swimming pool for them.  The chlorine was dangerously high in our water. Now they can have a bath, and we don’t fear the drinking the water!
Most importantly, we have a peace of mind. We have always wondered about the long term affects of drinking our water. Now, it tastes great!  You don’t know what you are getting in bottled drinking water, but you can bet that RainSoft water is clean, safe and delicious.
 
To your health,
The Bowsers
 

"My husband and I have had your RainSoft Silver Series in our home for less than two months."

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Delaware, Atlantic Water Products
Written by Sylvia and Sekou Brown   
Saturday, 07 June 2008
My husband and I have had your RainSoft Silver Series in our home for less than two months. We have been very pleased with this water softener system. We’ve noticed that our skin feels softer.
 
I’ve had dry skin most of my life. I’ve tried various over-the-counter lotions, but they only worked for part of the day. As a young adult I found another over-the-counter lotion that worked all day, but it was more expensive. Also, no matter what lotions I used, I had to use a lot of it at one time. I didn’t realize that the hard water was affecting my skin and drying it out more. Now, with the RainSoft system my skin is soft, it doesn’t dry out as much, and I don’t need as much lotion to get the same results.
 
We use less soap to wash our bodies, our clothes, and our dishes. This means we can get the same clean results, but we save money in the long run. It is also nice to have several years supply of various soaps and detergents for being a RainSoft customer.
 
After seeing the water test, we were shocked at what we’ve been drinking and eating especially for our 15-month old son. We now are more confident about our water and we drink a lot more of it.
 
We were pleased to find out that we can take the RainSoft water system wherever we go in the United States. This is especially beneficial since my husband works for a company that requires him to move often. Also, the softener has a lifetime warranty.
 
Finally, we were pleased that you offered a financial program that fit into our budget. It allows us to benefit from the water softener system without it being a financial burden.
 
Sincerely,
Sylvia and Sekou Brown
 

"We have just recently purchased a RainSoft system."

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Delaware, Atlantic Water Products
Written by Frank and Sheila Saunders   
Wednesday, 04 June 2008
We have just recently purchased a RainSoft system.  It has definitely been one of the best investments we have ever made.  Just knowing that our drinking water is clean is one good reason to justify the purchase.  You do not realize the quality of water that you bathe in, cook in a drink until you have it tested.  There is no longer a smell or funny color coming out of the faucet.  Since we’ve had the system we have noticed the biggest change in the amount of cleaning products we had had to purchase and the amount we have had to use.  You will undoubtedly save money on cleaning supplies.  You only have to use a fraction of what you used before.
 
I would highly recommend the RainSoft system to everyone. Just knowing that your family has fresh pure water is enough reason to do so.
 
Sincerely,
Frank and Sheila Saunders
 

"We are writing today to express how much our family enjoys the RainSoft water treatment system ..."

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Delaware, Atlantic Water Products
Written by Rose and Andrew Stromberg   
Wednesday, 04 June 2008
We are writing today to express how much our family enjoys the RainSoft water treatment system your company installed for us.  Our skin and our clothes feel so much better then before, and the children drink the water more now then before because the bad taste is gone.  The cleaning products that we received with our system are wonderful and they smell great too.  Being a first time home buyer and only owning a home since 1998, this is by far the best investment we have made.  Thank you and keep up the great job!
 
Sincerely,
Rose and Andrew Stromberg
 

"We love our new RainSoft water system."

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Delaware, Atlantic Water Products
Written by Joseph and Trina Mclaughlin   
Sunday, 01 June 2008
We love our new RainSoft water system.  The installation was quick and the installers were friendly and professional. We noticed immediate benefits from our new water system. Our skin is no longer dry and our coffee tastes a lot better.  We feel comfortable knowing that our baby daughter is eating formula prepared with clean water as well as wearing cleaner clothes and bathing in less chemicals.  We would recommend your product to anyone.
 
Sincerely,
Joseph and Trina Mclaughlin
 
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Good Housekeeping SealGood House keeping Many RainSoft products carry the Good Housekeeping Seal.

Water Quality Association LogoWater Quality Association RainSoft is a member of the Water Quality Association. Many RainSoft products have earned WQA Gold Seal Certification..