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This site is for you, our customer.

This website is for you, our customers. RainSoft products are sold and serviced by a network of independently owned and operated dealerships. As RainSoft dealers, we believe we should communicate with and listen to our customers. We want to know what you think!

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Your letters are important to us.

We want you, our customers, to have a voice, to tell us your opinions, compliments, complaints, and concerns about our products. Post a letter to the site and share your RainSoft experience with the world. Click on Write Us to get started!

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Customer service doesn't stop at the sale.

If you have a question, comment, problem, or just want more information, we'd love to hear from you. Click on Contact Us to find your dealer. Our member dealers are determined to show just how good customer service can be.

"My family recently had a water conditioning system installed by RainSoft at the end of February"

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Delaware, Atlantic Water Products
Written by The Ryan's   
Thursday, 23 March 2006
My family recently had a water conditioning system installed by RainSoft at the end of February and I am pleased to announce that we have seen dramatic results! Our water originally was on the STINKY side, but not long after the system was up and running we saw a complete turn around. Our skin feels smoother and our dog’s coat has never look shiner. The products that we received as a gift for installing the new system smell terrific. I am pleased with how my dishes look; my whites are whiter and the amount of time I save cleaning the bathroom. Everything that RainSoft promised would happen has occurred. Our food taste better and my ice tea stays fresher. I am very pleased with the whole system.
 
I was skeptical at first… It seemed too good to be true. But, RainSoft guaranteed that they could make our water better and they did. They did not go back on their word. The system was not perfect the first time, but their service department was courteous and came out to fix the problem. I would recommend this system to anyone that is in the market for a water conditioner.
 
Thank you,
The Ryan’s
 

"Thank you for introducing us to the RainSoft Treatment System."

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Delaware, Atlantic Water Products
Written by Vernon and Betty Abrams   
Tuesday, 14 March 2006
Thank you for introducing us to the RainSoft Treatment System. I am writing to tell you how happy we are that we purchased system for our home.
 
When we agreed to have your free water test done we were just checking the quality of our drinking water. Our water is supplied by a well known company and we thought they were doing a good job of supplying a quality product.
 
Occasionally, I purchased bottled water to have on hand for some house quests that wanted to take a bottle of water with them and I have a few plants that require pure spring water.
 
We know that our bodies are 75% water and our brains or our control centers are 85% water, so it is logical that we would want the best water product going into our bodies to provide us with energy. To determine our body’s daily water requirements we need to take our weight and divide it in half. Our bodies require a minimum of 75oz (nine to 10 glasses) or more per day. TV commercials show us that bottles water that comes directly from the mountain springs is what we should drink. The average cost of a bottle of water is about ninety-nine cents.
 
Vernon works in construction and his hands are always dry and rough for most of the winter months and I had problems with dry cracked fingers. Part of the demonstration was to wash our hands in the RainSoft water and you can imagine our surprise when we dried our hands and they were soft and smooth.
 
Since, the RainSoft system has been in our home our hands are softer and I do not have the split cracks around the nails. I do not feel the need to constantly moisturize my hands because now they are always soft. Now when I do a load of laundry, I use only cold water
and ¼ cup of laundry soap per load and the whites are whiter and the laundry is cleaner and it smells fresher. RainSoft water does not leave water spots on the stainless steel kitchen sink and it shines without scrubbing with a cleaner.
 
We believe that we have made a wise investment with the RainSoft system especially for our health and the water we drink, Also, we will save money in the future because we will use a small quantity of soap that will give better results with the RainSoft system.
 
We now have a five year supply of bar soap and liquid soap for washing laundry, dishes, conditioning shampoo, window wash, and a household cleaner.
 
Thank you again,
Vernon and Betty Abrams
Wilmington, DE
 

"We recently had a RainSoft Water Treatment System installed in our home."

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Delaware, Atlantic Water Products
Written by The Mathiowdis Family   
Saturday, 06 March 1999
We recently had a RainSoft Water Treatment System installed in our home.  We are satisfied with the performance of the system.  The Water tastes much better and it is softer on the skin while showering.  It is nice to know that the water we drink and use in our home each day is clean and soft. Although the system was quite expensive, we feel it was worth the money to get a top of the line system that will last us a lifetime.
Overall, we like the system and would recommend it to those who need or desire clean, soft water
 
Sincerely,
The Mathiowdis Family
 

"We would like to take this opportunity to thank you and the RainSoft corporation"

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Delaware, Atlantic Water Products
Written by Pat and Charlie Baranyai   
Wednesday, 05 March 1997
We would like to take this opportunity to thank you and the RainSoft corporation for giving us a healthier lifestyle.  The whole family loves our new water treatment system and what it has to offer.  We are truly grateful in meeting you and letting us become a part of the RainSoft family.
Looking back, we don’t know how we lived this long using bad water, but we know now that we will live a longer and healthier life with our new RainSoft system.  The service we great from the beginning of the hookup by your professional installers down to the service we received by your corporate receptionists.
We love the feeling of not having to taste the chlorine in the water and it feels great to have the natural feeling back in our skin after bathing with RainSoft water.  If anyone ever asks us about the RainSoft water treatment system, we have only the best to speak about this great product.
 
Friends,
Pat and Charlie Baranyai
P.S. Keep up the great work and turn on some other families about RainSoft
 

"Since we got the RainSoft system, the change in the water is so apparent."

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Delaware, Atlantic Water Products
Written by The Pickle Family   
Thursday, 01 May 2008
Since we got the RainSoft system, the change in the water is so apparent. When I wash clothes, they come out cleaner and brighter, and it saves us so much money because we don’t have to buy laundry soap as often. When I cook, the food taste so much better! It’s unbelievable. I could go on and on about all the good things about the RainSoft system.
 
Sincerely,
The Pickle Family
 
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Rainsoft Information

Good Housekeeping SealGood House keeping Many RainSoft products carry the Good Housekeeping Seal.

Water Quality Association LogoWater Quality Association RainSoft is a member of the Water Quality Association. Many RainSoft products have earned WQA Gold Seal Certification..